IT Help Desk Courses
In this instructor-led, online course, you will explore the essential skills needed to succeed in the information technology workforce. Learn key concepts related to professional communication, workplace expectations, and career development strategies. Topics include resume and cover letter develop- ment, technical interview preparation, job search strategies, and professional ethics. Students will apply their knowledge through hands-on activities, mock interviews, and real-world career scenarios. This course prepares students to successfully transition into entry-level IT roles and advance within the technology field. Access to a computer, internet, and Canvas login are required. No refunds seven days before the course start date. 1.5 CEUs.
In this instructor-led, online course, you will explore the concepts of cloud architecture and system design in a vendor- neutral environment. Learn key principles of designing scalable, reliable, and secure cloud solutions, then apply your knowledge hands-on using Amazon Web Services (AWS), one of the industry’s leading cloud platforms. Topics include cloud architecture fundamentals, system design best practices, and secure infrastructure development. This course prepares students for the AWS Solutions Architect certifica- tion. Access to a computer, internet, and Canvas login are required. A background in cloud administration is strongly recommended. No refunds seven days before the course start date. 4.5 CEUs.
In this instructor-led, online course, you will explore the essentials of securing cloud-based systems in a modern computing environment. Learn key concepts related to data security, privacy, compliance, and risk management, then apply your knowledge hands-on using Amazon Web Services (AWS), one of the industry’s leading cloud platforms. Topics include cloud security fundamentals, legal and regulatory considerations, and best practices for secure cloud operations. This course prepares students for the AWS Security Engineer- ing certification. Access to a computer, internet, and Canvas login are required. A background in cloud administration is strongly recommended. No refunds seven days before the course start date. 4.5 CEUs.
In this instructor-led, online course, you will explore the fundamentals of cybersecurity in a vendor-neutral environ- ment. Learn key concepts related to security principles, risk management, network security, and security operations. Topics include access control, threat identification, incident response, and foundational security best practices. Students will apply their knowledge through practical exercises and real-world scenarios aligned with industry standards. This course prepares students for the ISC2 Certified in Cybersecurity (CC) certification. Access to a computer, internet, and Canvas login are required. A background in IT or networking is recommended. No refunds seven days before the course start date. 2.0 CEUs.