Help Desk Support
What is Canvas?
Canvas is the online course delivery system used by HCC. Supplemental materials for many on campus courses are also made available through Canvas. Faculty post announcements, assignments, test and quizzes for students. Students can also communicate with instructors and peers through Canvas messaging and discussion boards.
Student Computer Support (SCS) staff provides Canvas and Google Apps training and support for HCC students at locations around Campus, in classrooms, remotely and online. Technology workshops and “Ask an Expert” sessions are held at various hours and locations. Check the college calendar and the “help” button in Canvas for scheduled times and locations. One-on-one training, remote support sessions, and custom Technology Workshops for groups (entire classes or student groups) can also be arranged. Online training for Canvas is available through Canvas guides and videos:
Log In Instructions for Online Classes
Please note: You will need to know your student ID number to log on. Your ID number is printed on your registration receipt. Don’t have a receipt? Howard students contact Registration: 443-518-4825 or continuingEducation@howardcc.edu. Other college students contact your home college where you registered. Difficulty with Log In, User Name or Password? Howard CC students call the Technology Service Center 443-518-4444 or email firstname.lastname@example.org ; other community college students (not Howard) contact the Technology Service Center: email@example.com
Please allow up to a day after registering for your Canvas course access to be set up. If the class has not started yet, wait until the first class date to begin work. Once you log in, you can locate your instructor’s contact information by clicking on the “Syllabus.”
How to Log on to your course, Student Log in Information, and Other Exceptions.
How to Log On to your Course
1. Open a web browser and navigate to http://www.howardcc.edu
2. Click on the “Tools and Resources” link located on the upper right hand corner above the search box.
3. Select “Canvas” from the menu.
4. Click the “Continuing Education Student” button.
5. Login using Canvas Login: User Name and Password (see below.)
6. Once you are logged in, click on “Courses” to select your course.
7. If you are enrolled in multiple courses, use the same log in. Once you are logged in, click on “Courses” to select between your courses.
Please note: You will need to know your student ID number to log on. Your ID number is printed on your registration receipt. Don’t have a receipt? Howard students contact Registration: 443-518-4825 or continuingEducation@howardcc.edu. Other college students contact your home college where you registered. Difficulty with Log In, User Name or Password? Contact the CPE Office: 443-518-4944.
Student Log in Information
User Name: Provided in your HCC welcome letter. If you do not know, then contact the Technology Service Center.
Password: 0 (zero) + your full 7 digit student ID number (on your receipt)
College - User name Example - Password Example
Howard CC - astudent4567 – 01234567 Passwords now have 8 digits.
*Other County Community College (not Howard) students:
User Name is: the first character of your first name + the first seven characters of your last name + the last four digits of your student ID number + .ALL (Allegany) or .BCC (Baltimore city) or .CCC (Carroll CC) or .CEC (Cecil CC) .CHE (Chesapeake) or .FCC (Frederick) or .HAG (Hagerstown) (see exceptions below)
Password is 0 (zero) + your full 7 digit home college student ID number (see exceptions below) Passwords now have 8 digits.
- College - User name Example - Password Example
- Allegany College - astudent4567.ALL - 00123456
- Baltimore City CC - astudent4567.BCC - 01234567
- Carroll CC - astudent4567.CCC - 01234567
- Cecil CC - astudent4567.CEC - 00012345 or 00123456
- Chesapeake College - astudent4567.CHE - 01234567
- Frederick CC - astudent2345.FCC - 07712345
- Hagerstown CC - astudent4567.HAG - 01234567
Allegany students - password: add 0 (zeros) in front of your ID number as needed to make 8 digits. Passwords must be 8 digits.
Baltimore City students receive their user name and password in a separate email from BCCC.
Frederick students: Use the online registration student number (a 5 digit number) on the registration confirmation. Password: add 0 (Zero) + 77 in front of the 5 digit online registration number to make 8 digits.
Cecil students- Password- add zeros (0) in front of your ID number as needed to make 8 digits. Passwords must be 8 digits.
Enjoy the class!
Please contact the HCC Technology Service Center at 443-518-4444 if you need Canvas technical support or would like to schedule training.