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10901 Little Patuxent Parkway
Columbia MD, 21044
Laurel College Center
312 Marshall Avenue, Suite 205
Laurel, MD 20707
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6751 Columbia Gateway Drive
Columbia MD, 21046
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Customer Service

Certificate in Customer Service

Earn a Continuing Education Certificate of Completion for Professional Development. Superior customer service is vital for any organization. Recognize ways to improve your customer service skills through this two-part series. Topics include customer retention, setting customer expectations, and creating a customer service plan. Students will receive an email with login instructions by the start date. Please visit yougotclass.org/catalog.cfm/HowardCC or call 443-518- 4680 for more information.

Tuition: $245 (includes $230 in fees*)
Apr 01-May 31   Online XO-918 4725 #5845
Jun 03-Jul 26   Online XO-918 4915 #1204
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