Skip Navigation
HCC Main Campus
10901 Little Patuxent Parkway
Columbia MD, 21044
Laurel College Center
312 Marshall Avenue, Suite 205
Laurel, MD 20707
Gateway Business Training Center
6751 Columbia Gateway Drive
Columbia MD, 21046
Take a Virtual Tour
Take an interactive look at HCC's campus
 
Background
 
 

Customer Service

Certificate in Customer Service

Earn a Continuing Education Certificate of Completion for Professional Development. Superior customer service is vital for any organization. Recognize ways to improve your customer service skills through this two-part series. Topics include customer retention, setting customer expectations, and creating a customer service plan. You will receive an email with login instructions by the start date. Please visit yougotclass.org/catalog.cfm/HowardCC or call 443-518-4680 for more information.

Tuition: $245 (includes $230 in fees*)
Feb 04-Mar 29   Online XO-918 4716 #5835
Apr 01-May 31   Online XO-918 4725 #5845
Register Now
Request Information

Hi! We would be happy to share more information about our continuing education programs.
Please submit the form and we will be in touch shortly!

Contact Method:
Choose one
Fields marked with * are required.
 

Stay Connected

HCC student Greg Howard has been named an inaugural New Century Workforce Pathway Scholar. This new scholarship supports students at associate degree-granting institutions who plan to enter the workforce upon the completion of a degree or certificate on a national scale. 

Find out why HCC is right for you!

Giving makes a difference! Your support helps students along their pathways to success.