Remote Student Services
Your health, safety, and well-being are important to Howard Community College. During this time of unprecedented change due to the coronavirus (COVID-19), the college has moved to remote (online) delivery of Instruction and services. Campus buildings are not open to the public or students, however faculty and staff remain available to support you and help you succeed. Find out details below.
Academic StandingIf you need to meet with a completion specialist to discuss your academic standing, schedule a virtual or phone advising appointment by email at email@example.com or by phone at 443-518-1320.
Admissions & Advising
To request advising assistance for future terms, explore degree programs, or learn more about transfer programs, schedule a virtual or phone advising appointment by email at firstname.lastname@example.org or by phone at 443-518-1200. Other points of contact are:
- New students can reach admissions at email@example.com.
- International students can contact us at firstname.lastname@example.org.
- JumpStart students can reach us at JumpStart@howardcc.edu with questions.
Freshman Focus is being moved to a virtual platform. We will send out information to students once the details have been finalized.
AmbicionesTo contact your Ambiciones advisor, please send a message via Canvas, email email@example.com, or call 443-518-4154. We will accept applications through a brief online interest form. Once completed, interested students will be contacted to set up a virtual intake meeting.
The athletic department staff will continue to monitor emails to assist student-athletes and community members with questions. To reach a member of the Dragon Athletic Staff, please visit our directory online at https://howardccdragons.com/staff-directory. We will continue to post updates as they become available on the Dragon Athletics homepage.
The bookstore will be closed to the public for the time being, however, you may still purchase your course materials online at www.howardcc.bncollege.com. All orders placed during this time will be delivered with FREE SHIPPING by UPS. Delivery of course materials ordered online takes on average 1-2 business days to most locations in the Baltimore-Washington metropolitan area. Send any questions or concerns regarding your bookstore needs to firstname.lastname@example.org or email@example.com, or call 443-518-1400.
Career Services is available to support students, community members, and employers.
Students and Community Members:
- Visit www.howardcc.edu/career for a variety of online resources to support you with each stage of the career development process.
- To schedule an appointment for career counseling, job search assistance, or internship/co-op assistance, please call and leave a message at 443-518-1340. Your call will be returned within 24 hours and an appointment will be scheduled. Appointments will be conducted remotely either by phone or video (Zoom).
- If you would like a resume review, please email firstname.lastname@example.org.
- If you wish to post a job, please visit www.howardcc.edu/hccjobemployer to register as an employer, and post a position. Your position will be reviewed for approval within 24 hours (Monday – Friday).
- No reservations for on-campus recruiting (www.howardcc.edu/career/ocr) are being made at this time.
- Please contact Tanja Swain (email@example.com) for jobs and Zana Watson for internships (firstname.lastname@example.org) for additional assistance.
Center for Service Learning
The Center for Service Learning will continue to provide remote support to students, faculty, and community partners. All face-to-face service activities have been suspended until further notice. Students currently enrolled in a service learning course should consult their course Canvas page for instructions on how community-engaged learning will continue via remote instruction.
For immediate questions or concerns please contact the Center for Service Learning at email@example.com or 443-518-1885.
Children’s Learning Center
The Children’s Learning Center is currently closed to children, college students, faculty, and staff. Please continue to check the Howard Community College website for updates on the center’s reopening. For additional questions, please email Laurie Moran firstname.lastname@example.org.
For questions regarding lab school, please contact Jennifer Parrott email@example.com.
Commencement and GraduationThe college has identified two possibilities for the rescheduled 2020 commencement ceremony – August 21 and December 20, 2020 – at UMBC’s Event Center. The nursing and allied health recognition ceremonies would also take place at this time. The decision about which date will be chosen will be made this summer, once more is known about holding public events. For additional information visit the Graduation and Commencement page.
Personal counseling services has transitioned to teletherapy counseling. To schedule your appointment, call and leave a message at 443-518-1340. Your call will be returned within 24 hours. Teletherapy will be provided through the use of Zoom conferencing software or by telephone.
If you are experiencing a crisis, please contact Grassroots Crisis Center at 410-531-6677. If you prefer texting, you can text the word HOME to 741741 to connect with a crisis counselor.
The following resources may be helpful in terms of managing your mental health in the midst of all of the changes surrounding the coronavirus.
Disability Support Services
Students with disabilities are still entitled to academic accommodations for their online classes, although they may be delivered in a slightly different format. DSS counselors are available online and by phone to assist with questions or concerns. Call your individual counselor or email the office firstname.lastname@example.org. You may also leave a message at 443-518-1300, and then someone will get back to you.
If you have specific questions about assistive technology (such as Kurzweil Fire Fly, Glean, OneNote, or Zoom), contact Cristina Finan at email@example.com.
Financial Aid Services
We are working diligently to ensure that your financial aid is processed and your eligibility for aid is determined in a timely manner. We encourage you to check your HCC email and log into Self-Service for regular updates on your financial aid status. Effective immediately, all documents should be submitted to firstname.lastname@example.org from your HCC email account. We are unable to accept faxed or mailed documents at this time.
Eligible work-study students who are actively participating in work study this semester are eligible to receive wages through work-study funds and can be paid up to their work study award amount. Please continue to check your HCC email account for updates.
For additional assistance, please contact:
The HCC Food Pantry will be closed and remain closed while the college offers courses online. If you are in need of food and emergency supplies please see these available resources:
Howard County Food Bank
9385 Gerwig Lane, Suite J
Columbia, MD 21046
Tuesday, Wednesday & Thursday from 1–4 p.m.
Eligibility: You must be a Howard County resident, have a picture ID, and provide 30-day proof of income. Due to COVID-19, only premade bags will be available for pick up
For non-Howard County residents, use this Maryland Food Bank link for local food pantries in your area: https://mdfoodbank.org/find-food/
Howard P.R.I.D.E.All group and individual tutoring appointments will be conducted via the Zoom platform. Please email Howard P.R.I.D.E. advisors Shawn Lamb (email@example.com) or Terrell Bratcher (firstname.lastname@example.org), or by phone at 443-518-3108 for more information. Applications will be accepted through a brief online interest form. Once completed, students will be contacted to set up a virtual intake meeting.
IT Help DeskWith remote learning, you may be taking classes or studying at a very different schedule than previously. Please understand that IT is only available to help during their Help Desk operating hours. The hours are Monday – Thursday, 8 a.m.–8 p.m.; Friday, 8 a.m.–5 p.m.; and Saturday, 9 a.m. – 5 p.m. The Help Desk is not 24 hours a day.
Laptop Loan Program
The college started loaning laptops today to students who are registered for summer and fall classes and do not have the necessary technology at home. All students registered for summer were sent a short survey to complete, in which they indicated their technology needs. Once completed, students select a time to come to campus for a contact-less pickup. The student drives to the designated meeting location, and then staff from information technology place the laptop in the trunk. If you are registered for summer, please check your college email for more information about the laptop loan program.
Emails are also going out to students who currently have loaned laptops. Anyone who will not be taking classes this summer or fall must return the laptop so that it can be redeployed to other students who need the technology.
Library & Learning Commons
- Chat live with a librarian 7 days-a-week for research assistance. Click here for our hours.
- Search FindIt for articles for your research assignments. Click here for a list of all databases.
- Visit Cite and Write for citation assistance or chat live with a librarian.
- Watch movies and educational videos for your classes.
- For all library resources, services, and updates, visit the library homepage.
- All library items currently checked out will be due after HCC returns to on-campus instruction. Until then, NO FINES will accrue and materials should NOT be returned.
Office of International Education
The Office of International Education will continue to assist students via email, phone, or web conference. To speak with a staff member about planning for future study abroad programs or other international opportunities, including the Global Distinction Program, please email email@example.com.
All summer study abroad programs have been canceled. All participants have received information and guidance about the cancellation.
Records, Registration and Veterans’ Affairs
Request your transcript online via Parchment. For enrollment verifications, visit National Student Clearinghouse. For more information and for other options, please visit the Request your HCC Transcript page.
Other services available include requesting an enrollment verification, updating your contact information, changing your residency, and applying to graduate. All forms are available at howardcc.edu/rrvaforms and can be emailed to firstname.lastname@example.org. All other questions should be directed to email@example.com.
Students using veterans benefits can contact firstname.lastname@example.org for assistance.
The HMDV-151 and HMDV-251 seminar courses will be delivered online. Students should consult their course Canvas page for updates. Second-year students enrolled in HMDV-251 will receive instructions via Canvas and email regarding how to continue their capstone projects.
Individual appointments with Honors faculty and staff will be conducted via Zoom and may be scheduled by emailing Frances Turner (email@example.com), Laura McHugh (firstname.lastname@example.org), or Matt Van Hoose (email@example.com), or by calling 443-518-4662.
Current high school students interested in applying to the Rouse Scholars program should visit https://www.howardcc.edu/programs-courses/academics/honors-programs/.
Individual appointments with Honors faculty and staff will be conducted via Zoom and may be scheduled by emailing Frances Turner (firstname.lastname@example.org) or calling 443-518-4662.
Prospective or currently enrolled HCC students interested in applying to the Schoenbrodt Scholars program should visit https://www.howardcc.edu/programs-courses/academics/honors-programs/.
Silas Craft Collegians Program
Program staff will continue to provide support for the Silas Craft Collegians. Seminars for each cohort will be delivered online, and mentoring meetings will take place by phone or web conference. Collegians are encouraged to check Canvas for up-to-date information on program and seminar requirements.
To contact your cohort manager, please send a message via Canvas or by e-mail to the contacts below:
- First-year collegians: Candace dePass (email@example.com)
- Second-year collegians: Angela Phillips (firstname.lastname@example.org)
- Third-year collegians: Jarrell Anderson (email@example.com)
Applications to the Silas Craft Collegians Program for the 2020-2021 academic year are currently under review. Prospective students and their parents may direct questions regarding the program to firstname.lastname@example.org.
The HMDV-161 and HMDV-261 seminar courses will be delivered online. Students should consult their course Canvas page for updates. Current STEM Scholars should contact Dr. Loretta Tokoly (email@example.com) with program-related questions or concerns, or Frances Turner (firstname.lastname@example.org) for questions related to the second-year capstone sequence.
Step Up Success Coaching
All individual coaching sessions will be conducted via the Zoom platform, by phone, or through HCC email as agreed upon by students and their coaches. Students interested in participating in success coaching through STEP Up may still apply by completing the online application at www/howardcc.edu/stepup. For additional information or assistance with connecting with your coach, please email email@example.com or call 443-518-4465.
Student Finance Services (cashiering/payment plans/refunds)
Although classes are canceled March 23–29, we are working behind-the-scenes to work on your student accounts. Credit card payments can be made online through myHCC. You may also sign up for a payment plan through myHCC. Visit howardcc.edu/paymentplan for information. Should you have any questions specific to your payment plan, please email firstname.lastname@example.org.
The college will continue to process refunds through our refund partner, BankMobile. Be sure to select your refund preference with BankMobile. If you have finance specific questions, please email email@example.com.
Student Life will be offering the following services remotely.
- Students Government Association and student clubs
The Student Government Association (SGA) is working with student club leaders to provide resources for clubs to meet virtually. For questions about virtual club operations or how to join a club, please contact the SGA at firstname.lastname@example.org.
- Student Program Board
The Student Program Board (SPB) will host virtual events. Join them virtually on Thursday, April 2 at 2 p.m. for a meeting to discuss event ideas. Email email@example.com with your ideas or to get an invitation to the virtual meeting.
- HCC Times
Check out your student newspaper online. Staff will continue posting articles for the rest of the semester.
- Virtual events
Our staff are in the process of planning virtual events. Please check our calendar of events for a complete listing, which will be updated as events are confirmed.
- Online housing information
Looking for an apartment or a roommate? Or would you like to offer a place for others to rent? Visit our online housing page for updated listings.
If you have any questions, please email us at firstname.lastname@example.org
- Students Government Association and student clubs
Student PayrollFor those students who are not on federal work-study, you will get a message sent specifically to employees about how to complete your timesheet. If you have any specific payroll questions, please email email@example.com.
Students on federal work-study, please see the financial aid services section.
Many services will be offered via Zoom.
On-campus testing services at the Test Center are temporarily suspended until further notice.
- Remote Math placement testing is available now. Check our ALEKS webpage for more information for how to take the ALEKS PPL assessment at home.
- Remote English placement testing is available now. Check our English placement webpage for more information about the two options for completing your English placement at home.
- All academic course exams and assessments will be offered online. Students are encouraged to contact professors directly for information about course exams.
- Any students scheduled to take the HESI A2 or LPN to RN Mobility exams will be receiving information via email to their HCC accounts.
- GED testing, professional certifications (Pearson VUE, Castle, IQT, Certiport), and credit by examination (CLEP, DSST) are on hold until further notice. Testers are encouraged to contact their certification vendors for concerns regarding exam vouchers.
Tuition and College Budget
As March began, the college had already taken steps to reduce spending as a result of decreased enrollment numbers in the fall and spring semesters. The coronavirus pandemic is straining the current fiscal year (FY) 2020 operating budget and causing the college to make difficult decisions about the FY2021 operating budget.
While the college will receive funding from the Coronavirus Aid Relief and Economic Stimulus (CARES) Act, half of the allocation will be disbursed to students, with the remaining going to the college. Guidance on how to use the funding is still being reviewed.
Too much uncertainty exists around federal, state, and county funding, as well as summer and fall enrollment numbers. In order to adapt, the college board of trustees approved a very lean FY2021 operating budget on April 23, 2020. The following actions will help the college remain financially stable during these challenging times:
- Tuition and Fees:
- There will be a $2 per credit hour tuition increase for in-county students. For out-of-county students, the increase will be $5 per credit hour, and $8 for out-of-state students.
- The consolidated fee will change from 18.82 to 19.96% of the in-county rate per credit hour. This change is occurring because the college originally had only online students paying fees for the learning management system (Canvas). In actuality, the system is used by all students now, so the online/internet student fees will be eliminated.
- Tuition and Fees:
Tutoring (Learning Assistance Center)
Learning Assistance Center: All group and individual tutoring appointments will be conducted via the Zoom platform. Students will be contacted soon about existing appointments.
LAC tutors are continuing tutoring their existing scheduled students. In addition, new students will be assigned to them, as we receive new tutoring applications. Students may apply online by visiting howardcc.edu/tutoring.
The LAC main drop-in schedule is subdivided into three parts: 1) Math, 2) English, and 3) Accounting, Nursing, and Sciences. These schedules have been published in myHCC. Students will need to sign in to MyHCC to participate in Drop-in Tutoring.
Each drop-in tutoring hour is associated with the scheduled tutor’s Zoom link, so students can join by clicking on the tutor’s meeting ID # during the scheduled drop-in hour(s).
We now have a LAC Virtual Main office, and it is staffed for the same hours that the LAC is open for tutoring. Students will have access to the LAC Main Office to inquire if tutors are available on myHCC (login required).
TRIO – Student Support Services Program
The Wellness Center will be offering the following services remotely:
Free fitness videos, and links to workouts through our social media accounts to stay fit at home.
Ask the Nurse one-on-one appointments
We're here to answer questions or concerns about your health. If you would like to schedule an appointment, or have other concerns regarding your wellness, contact us by email at firstname.lastname@example.org and we will schedule a Zoom meeting with you.
Virtual Health Promotion and Prevention
We will be offering health campaigns and outreach programming through social media. Please follow us on Instagram @wellnesshcc or like our Facebook page @HCCwellness to stay informed.
Virtual Stress Management
We will NOT be able to hold acupuncture, massage or Reiki, but here are a few apps that might be helpful during this time.
If you have any questions, please email us at email@example.com