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Student Email Procedure - 50.09.01

College Policy Number/Title:

Howard Community College (HCC) recognizes college-issued email accounts as the official means for communicating with students. The use of email is intended to meet the academic and administrative needs of the campus community. Students are expected to read all information received at their college assigned email account in a timely manner.

The information technology department will assign an official college email address to credit students within 24-hours of course registration. This address will be the only one used by the college for official email communications. College communications may be time sensitive and students are expected to read their email consistently and frequently to stay informed and take action when required.

Using a computer with Internet access, a student can log in with a valid HCC log in ID and password by visiting the HCC home page at https://www.howardcc.edu. Select the "Tools" link in the upper right corner of the page, then Email. This will lead the student to an Outlook Web Access (OWA) login portal. Email is also available within the myHCC portal. Students who do not have access to personal computers may use computers in the college’s student labs and open study areas across the campus.

Lost or forgotten passwords may be reset through the college website on the password services page.

Student email account attachment size is limited to 35 megabytes (MB), with a mailbox data storage limit of 500MB. Once these limits are exceeded, messages will not be sent or received until messages are deleted and storage space is adequate to receive incoming email.

Students may redirect their official Howard Community College email to another email address at their own risk, and should contact the information technology help desk for assistance. College personnel will only respond to email originating with the @howardcc.edu domain. Students are responsible for acting on official college communications received at their college email address. The college is not responsible for email services provided by external service providers.

Students using an email account provided by HCC are required to adhere to college policy 50.09, Student Email, and procedure 61.12.02, Use of College Email and Messaging, and all college policies and procedures. As stated in procedure 61.12.02, email is not a private means of communication. The college will make every effort to ensure the reasonable privacy of individuals’ email; however, it is possible that college personnel, in the function of their position, may access individual accounts, messages, or both.

College students continue to be targets of sophisticated phishing scams. These scams aim to steal a student’s identity, money, or to gain control of computers and access to the college network. Students must not click on any suspicious email hypertext links. All suspicious email should be reported to the college’s help desk at (443) 518-4444 or phish@howardcc.edu.

Effective Date: 12/13/19

President's Office Use:  VPIT/VPSS

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