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Technology Help Desk

Home » Students » Online Services and Support » Help Desk Support

How to find a MAC address

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On a Windows system

  • Click Start and choose Run
  • Type in cmd and press enter to bring up a command prompt.  On the command prompt window, type  ipconfig  /all  and press enter.
  • Scroll up and down to view the information.  Look for the physical (MAC) address for your wireless network device.  Note that there may be more than one network device.
  • Copy the address very carefully; one mistake means you will not connect to HCC’s wireless network.

On a Macintosh system (OS X 10.3)

  • Under the Apple menu, go to System Preferences.
  • Choose Network.
  • From the "Show" pull-down menu, choose AirPort (or your wireless card).
  • Your wireless MAC address is the Airport ID.  
  • Copy the address very carefully; one mistake means you will not connect to HCC’s wireless network.

By the way, what is a MAC address?
The simplest explanation is that the MAC (Media Access Control) address is a unique number (or combination of letters and numbers) assigned to your computer's physical wireless or other network card.   Each system that connects to a network needs to have a unique physical address, or connectivity problems may occur.

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