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HCC Main Campus
10901 Little Patuxent Parkway
Columbia MD, 21044
Laurel College Center
312 Marshall Avenue, Suite 205
Laurel, MD 20707
Gateway Business Training Center
6751 Columbia Gateway Drive
Columbia MD, 21046
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Customer Service

Certificate in Customer Service

Earn a Continuing Education Certificate of Completion for Professional Development. Superior customer service is vital for any organization. Recognize ways to improve your customer service skills through this two-part series. Topics include customer retention, setting customer expectations, and creating a customer service plan. You will receive an email with login instructions by the start date. Please visit yougotclass.org/catalog.cfm/HowardCC or call 443-518-4680 for more information.

Tuition: $245 (includes $230 in fees*)
Sep 04-Oct 26   Online XO-918 4393 #3471
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HCC is the preferred college choice for students and families in Howard County, Maryland. A public community college, HCC offers associate degree and certificate programs, and workforce development training and continuing education classes, to nearly 30,000 students each year.

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