| Computer Support Technology |
| A.A.S. Degree (Career) |
| Application Code 118 |
| For curriculum information, contact the Science, Engineering, and Technology Division—Room ST-248—443-518-1600. |
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| This area of study is designed to meet the needs of business and industry by qualifying students for a variety of technical positions in computer support. These are entry-level positions in the areas of software support, help desk technician, hardware installation and repair technician, and network support technician. All students will learn basic skills in the use of productivity software, hardware repair and maintenance, and fundamentals of networking. This core will prepare students to take a number of independent certification tests including CompTIA’s A+ and Network+ certifications; Microsoft Certified Professional (MCP); and Microsoft Office Specialist Word and Excel core exams. Then each student will complete additional coursework in one of the track areas. Depending on the optional courses taken, students may be prepared to take additional certification exams that will count toward a range of industry certifications. |
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| GENERAL EDUCATION CORE | Credits |
| Composition | ENGL-121 College Composition | 3 |
| Humanities, Arts & |
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| Literature | Humanities, Arts, or Literature Core Course |
| (see pp. 61-62) | 3 |
| SPCH-105 Fundamentals of Public Speaking | 3 |
| Social Sciences | Social and Behavioral Sciences Core Course |
| (see p. 63) | 3 |
| Science | Science Core Course (PHYS-107 recommended) |
| (see p. 63; must include lab) | 4 |
| Mathematics | MATH-141 College Algebra or higher | 3-5 |
| Interdisciplinary | CMSY-129 Principles of the Internet | 3 |
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| REQUIRED COURSES RELATED TO MAJOR |
| ACCT-111 | Principles of Accounting I |
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| BMGT-100 | Introduction to Business and Organization | 3 |
| CMSY-105 | Personal Computer Systems Repair I | 3 |
| CMSY-106 | Personal Computer Systems Repair II | 3 |
| CMSY-110 | Software Applications for Micros |
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| CMSY-151 | Principles of the Internet II (Professional) | 3 |
| CMSY-219 | Microcomputer Operating Systems | 3 |
| MSFT-299 | Fundamentals and Practice for Network+ |
| Certification | 3 |
| MSFT-272 | Implementing and Supporting Microsoft |
| Windows XP Professional | 3 |
| MSFT-273 | Managing and Maintaining a Microsoft |
| Windows Server 2003 Network Infrastructure | 3 |
| Additional Courses in Major* | 15-16 |
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| 61-64 |
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| *Students will choose 15-16 credits from the courses listed below according to their specific career plans. The courses are grouped into three interest areas, but students are free to select 15-16 credits from any area. Since this is a rapidly changing field, students should consult a faculty advisor each semester for curriculum updates. |
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| Microsoft Networking Support |
| CMSY-201 | Computer Systems Work Experience I |
| MSFT-277 | Implementing, Managing and Maintaining a Microsoft |
| Windows Server 2003 Network Infrastructure |
| MSFT-278 | Planning and Maintaining a Microsoft Windows Server |
| 2003 Network Infrastructure |
| MSFT-279 | Planning, Implementing and Maintaining a Microsoft |
| Windows Server 2003 Active Directory Infrastructure |
| MSFT-282 | Designing a Microsoft Windows Server 2003 Active |
| Directory and Network Infrastructure |
| MSFT-283 | Designing Security for a Microsoft Windows Server |
| 2003 Network |
| MSFT-572 | Implementing and Managing Microsoft Exchange 2000 |
| MSFT-862 | Administering a Microsoft SQL Server 2000 Database |
| MSFT-863 | Programming a Microsoft SQL Server 2000 Database |
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| Help Desk Support and Application Development |
| CMSY-121 | Structured Logic and Program Design |
| CMSY-147 | Introduction to Web Site Authoring |
| CMSY-181 | Introduction to C++ Programming (4 credits) |
| CMSY-190 | Introduction to Visual Basic.NET |
| CMSY-195 | Intermediate Visual Basic.NET |
| CMSY-199 | Introduction to Java |
| CMSY-201 | Computer Systems Work Experience I |
| CMSY-217 | Intermediate Java |
| CMSY-250 | Systems Analysis and Design |
| CMSY-255 | Introduction to Unix and Linux |
| CMSY-256 | Linux Server Administration |
| CMSY-281 | Advanced C++ Programming |
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| Internetworking Support |
| CMSY-201 | Computer Systems Work Experience I |
| CSCO-281 | Network Fundamentals |
| CSCO-282 | Routing Protocols and Concepts |
| CSCO-283 | LAN Switching and Wireless Networks |
| CSCO-284 | Accessing the WAN |
| CSCO-308 | CCNA Security |
| CSCO-651 | Implementing IP Routing |
| CSCO-652 | Implementing IP Switching |
| CSCO-653 | Maintaining and Troubleshooting IP Networks |
| ELEC-140 | Network Cabling Systems |
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| This is a rapidly changing field driven by technical advances and emerging technologies. To meet the needs of business and industry, the college often develops new courses and updates the versions of required courses. These may be used to fulfill program requirements with the approval of a course substitution by the faculty advisor and division chair. Students should meet with a faculty advisor each semester for curriculum updates. |
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| Many students who have already earned bachelor’s degrees enter this area of study with the goal of changing fields. Additionally, a significant number of students enter with advanced skills in areas covered by courses. These non-traditional students are encouraged to consult a program administrator or faculty advisor to determine if passing competency-based tests will allow them to be waived out of a core course and allow them to substitute an advanced course. |
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