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What do Step UP coaches say about the program?

  • “I love giving my full attention to one student.”
  • “I have a better understanding of the problems and challenges students face every day.”
  • “I feel like I make a real difference.”
  • “I use Step UP coaching skills in all my relationships.”
  • “I feel like I am an agent for change.”
  • “My Step UP student feels empowered.”
  • “I like the close, consistent contact.”

Who are the Step UP coaches?

  • Full-time and part-time faculty.
  • Full-time and part-time staff.

How does Step UP benefit students?

  • A Step UP coach works closely with one student to help that individual make the transition to college.
  • A Step UP coach is like a guide/advocate/mentor/supporter.
  • A Step UP coach helps students stay on course and get connected to HCC resources.

How does coaching benefit the Step UP coach?

  • A Step UP coach feels like s/he makes a real difference in one student’s life.
  • Coaching skills are transferable; they can be used in all relationships.
  • Coaching is a great way to connect with colleagues across the HCC campus.

What responsibilities does a Step UP coach have?

  • Attends training sessions.
  • Meets with a Step UP student once a week.
  • Keeps records.

What is the compensation?

  • Full-time faculty can include Step UP in their MAP for the year.
  • Full-time staff can include Step UP in their annual plans.
  • Part-time faculty and staff can use the training sessions as part of their professional development each year.

How do I volunteer to become a Step UP coach?

  • Send an email to  Include the following information:

    • Your name
    • Department where you work
    • Full-time or part-time
    • Faculty or staff
    • Phone number


  • Call Jacqueline Dzubak at 443-518-4155.

Student Profile - Maribel