Executive Director Planning, Research, and Organizational Development

Office: A-200
Phone: 410-772-4742
email: zirvin@howardcc.edu

Ms. Irvin is responsible for providing research design, evaluation, and planning services as well as exploring new opportunities to bring best practices to Howard Community College. She leads the Planning Council and the current Continuous Quality Improvement Application team. 

Working with faculty and staff across the college, her institutional research (IR) team ensures that all public accountability mandates are met and employees have access to authentic data to inform their decision making. The IR staff facilitates new HCC teams that are formed to address senior administration process improvement activities as well as the Professional Development cross-functional team charged with identifying, developing, and implementing the core professional development competencies for all faculty and staff. The learning outcomes assessment (LOA) team develops research projects with the faculty to analyze and improve student learning outcomes at the course and program level.  This work is then blended with research analyzing the impact of other college staff efforts; such as, coaching, tutoring, and technology support, to provide a holistic evaluation of student learning in and out of the HCC classroom.

After coming to HCC as an adjunct math instructor, Ms. Irvin has served the students and employees of HCC as professor of mathematics, the founding chair of the mathematics division, director of faculty development, and chief information technology officer. Beyond the usual affiliations to national research and planning groups, Ms. Irvin is active in the Continuous Quality Improvement Network (CQIN) and has served both as a Maryland (state) and Baldrige (national) quality award examiner.

Education and Certifications:

• B.A., University of Maryland Baltimore County
• M.S., Johns Hopkins University